Communications Policy
Effective Date: 05/01/2010
Our Commitment to You
At Hitech Wolf, we believe in transparent and respectful communication. This policy outlines how we communicate with our clients and what you can expect from us.
Service-Related Communications
We use the following methods to communicate important information about your service:
Text/SMS Messaging
We use text messaging strictly for service-related communication, including:
- Consultation confirmations
- Appointment reminders
- Schedule changes or updates
- Project status updates
- Follow-up regarding your completed service
We will never send promotional offers or advertisements via text message.
Service-related emails may include:
- Booking confirmations
- Invoices and receipts
- Important account information
- Project updates and notifications
- Technical documentation
Phone Calls
We may call you regarding:
- Scheduling questions
- Technical clarifications
- Time-sensitive service matters
- Consultation details
You cannot opt out of service-related communications as they are essential to providing you with our IT consulting and technology services.
Marketing Communications (Optional)
We occasionally send promotional content, special offers, company updates, and helpful IT tips to interested clients.
These communications are entirely optional. You have complete control over whether you receive marketing messages from us.
What Marketing Communications May Include:
- Special promotions and discounts on our services
- Seasonal offers
- Company news and updates
- Technology tips and best practices
- New service announcements
- Industry insights and trends
Your Choice
You can choose to receive or decline marketing communications at any time through our preference center (link to your opt-out form).
Your choice regarding marketing communications will never affect:
- The quality of service you receive
- Your ability to book consultations
- Service-related notifications
- Our commitment to your business success
Your Privacy
We respect your privacy and will never:
- Sell your contact information to third parties
- Share your information with unaffiliated companies for their marketing purposes
- Send you spam
For more information about how we handle your data, please see our Privacy Policy.
Questions?
If you have questions about this communications policy or need assistance updating your preferences, please contact us:
- Phone: +1 954-419-4620
- Location: Boca Raton, FL, 33498
- Contact Form: Contact Us